IICRC Certified Firm

4/2/2020 (Permalink)

SERVPRO of Waxahachie/Midlothian is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Waxahachie/Midlothian

SERVPRO of Waxahachie/Midlothian specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us for your next cleanup and restoration project. 972-935-0827

There's a New Hero in Town

1/9/2020 (Permalink)

Our newest "Hero."

We are excited to welcome Erika Preciado, our new Administrative Assistant, to the family of heroes here at SERVPRO of Waxahachie/Midlothian. Erika’s main focus will be on project work flow, from First Notice of Loss to Job Completion.

Erika comes to us with eight years experience in the Restoration industry.  She has completed SERVPRO’s Hero-Ready training program. She took and passed SERVPRO’s Crew Training Course; acquired her Water Certification, Fire Certification, and Carpet & Upholstery Certification; and is recognized as a Trained Professional Restorer.

Additionally, she has the Water Damage Restoration Certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC), Subrogation Certification, and Level I Xactimate Certification.

Erika also brings a vast wealth of experience and knowledge in office procedures and policies that help to keep everyday processes running smoothly. Erica's is the first voice of concern our customers hear when they call in need of restoration services. Erika knows how to reassure the customer and get the assessment process started quickly so that we can begin cleanup and restoration as soon as possible. Her experience helps to make sure safety and quality regulations are up to date and adhered to. Erika’s expertise in these areas and with Office Management tools are invaluable in supporting our efforts to serve the Ellis County community with all of its water damage, fire and smoke damage, and other emergency restoration needs.

When Erika isn't busy being a hero at work she loves spending time with her three beautiful children, ages 3, 6, and 11. Helping them with their homework, reading to them, teaching them writing, or just playing games — quality time with her children is her priority.

Ask Erika why she likes working for SERVPRO, and she will tell you, “I love what I do. Every day I learn something new. I get to talk to new people and experience new things when a customer calls with water damage, fire damage, or some other emergency. At the end of the journey, I am satisfied that my company and the brand I represent helped this customer out.”

We are blessed to have such a talented and  accomplished member joining our team of professional restoration specialists. We will be even more Hero-Ready to meet your restoration needs and to make your property "Like it never even happened."